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The Rise of Artificial Intelligence in Supply Chain: Trends and Best Practices!
AI has been dealt with cautious hands over the past few years with many not trusting this type of technology.
However, while there are some problems with the technology that cause a lack of trust in it, there are plenty of ways that it is becoming advantageous to use.
Whether you’re looking to use it within your business or you have a general curiosity about how it’s evolving and developing, here are some new ways in which AI is being used in the world right now.
AI in content creation
Content creation has become a hot trend for many businesses online for the purpose of marketing and advertising. You’ll be hard-pressed to find a company that isn’t utilizing social media and content creation in order to expand its reach and generate a larger audience as a result.
Companies like Foxy are using AI in order to help content creators utilize their platforms even further. Using an ‘AI twin’ its purpose is to help content creators generate AI content for the purpose of entertaining followers and improving engagement of their profiles by having constant content published via their feeds.
Customer service
When it comes to customer service, dealing with the demand that you get as a business can often be overwhelming. For some, it can be hard to manage the demand that comes into their business from prospective and existing customers. As a result, that can damage customer experiences and in some cases, deter the customer from using the business again.
That’s where chatbots come in. AI-powered chatbots can handle basic customer inquiries as well as provide instant responses that might solve their problems without the need to speak to a human agent.
Chatbots can be available 24/7, meaning there’s no downtime for the business even if the physical staff are not on site. That means it can improve customer service accessibility due to the fact that customers can get some form of response, even out of office hours.
Cybersecurity
Cybersecurity is a big problem and one that many people and organizations would agree is becoming more troublesome. With more people online nowadays, it does mean that there are more cyber criminals out there that will all too well take delight in trying to screw you out of your money or data.
AI-powered software and tools are now being used within the field of cybersecurity to help monitor, analyze, and detect cyber threats. All of this is in real-time, meaning you can deal with the potential crime before it leaves you high and dry.
As a business, protecting your data and your customer’s data is crucial. Which is why AI-powered software like this one is ideal.
Robotics
Robotics is perhaps the area of AI that we’re most collectively nervous about. The likelihood of robots taking over the world is one for the movies but really just how close could it be in real life?
One of the main ways in which AI is used in robotics is with machine learning. In order for robotics to work, it relies on humans to teach it, and from there, the technology can learn more – however, it’s not always accurate.
Chances are, humans are going to be needed to observe, monitor, and improve the machine-learning technology that helps robotics thrive. There are plenty of industries that are already benefiting from robotics and it’s likely that this area of technology in relation to AI will only grow more substantially in the coming years.
Natural language processing
Natural language processing is a part of computer science and artificial intelligence used for machine learning to help computers understand and communicate with human language.
Modern examples of this include voice-controlled assistants like Alexa and Siri. Tools like Grammarly use NLP to help correct errors and help to simplify complex writing through suggestions.
AI is still in its infancy but is worth exploring regardless of whether you’re just curious or growing a modern business.
Article and permission to publish here provided as Contributed Content. Originally written for Supply Chain Game Changer and published on September 3, 2024.
Cover photo by ZHENYU LUO on Unsplash.
The post New Ways AI is Being Used in the World! appeared first on Supply Chain Game Changer™.
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