NEW YORK — Rocket Mortgage is working with Amazon Web Services to deploy generative AI-driven tools to make its customer relations team and internal operations more efficient. The lender selected Amazon Bedrock’s gen AI solution to develop its Synopsis tool to: Help its customer relations team summarize calls; Provide self-service assistance to clients through an […]
{Categories} _Category: Platforms{/Categories}
{URL}https://bankautomationnews.com/allposts/ai/rocket-mortgage-uses-aws-bedrock-to-cut-costs-with-new-tool/{/URL}
{Author}Vaidik Trivedi{/Author}
{Image}https://bankautomationnews.com/wp-content/uploads/2024/07/Image-7.jpg{/Image}
{Keywords}AI,AWS,call center,digital mortgages,Premium{/Keywords}
{Source}Platforms{/Source}
{Thumb}{/Thumb}